Welcome to Budget Hub. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
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Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Financial Data: Income, expenses, budgets, and financial goals you enter into Budget Hub
- Profile Information: Optional information such as profile picture and preferences
- Communication Data: Messages you send to our support team
We automatically collect certain information when you use our services:
- Usage Data: Features you use, pages you visit, and time spent on our platform
- Device Information: Browser type, operating system, and device identifiers
- Location Data: Approximate location based on IP address
2
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your financial data and generate insights
- Send you important updates about your account and our services
- Respond to your questions and provide customer support
- Protect against fraud and unauthorized access
- Comply with legal obligations
Important: We will never sell your personal information or financial data to third parties. Your privacy is our top priority.
3
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Secure authentication and access controls
- Regular backups to prevent data loss
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
4
Data Sharing and Disclosure
We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal data
- Export: Download your data in a portable format (CSV, PDF, Excel)
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at [email protected]
6
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal purposes.
7
Children's Privacy
Budget Hub is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.
8
POPIA Compliance
Budget Hub is committed to complying with the Protection of Personal Information Act (POPIA) in South Africa. We process your personal information lawfully, with your consent, and for the specific purposes stated in this policy.
9
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of Budget Hub after such changes constitutes your acceptance of the updated policy.
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Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: